Wednesday, February 20, 2019

Catch me if you can - The LG India version



LG Story Part 1

Two more days have gone by and LG India continues to maintain their silence. I have called them, booked online complaints, sent emails and received reverts....


....my twitter DM is full of their apologies....


and I am starting a second blog dedicated to their exception lack of customer empathy. I am starting to admire their grit of not giving a shit but I feel I am coming to an end of my patience.

It has been 45 days since we booked our first complaint and till date no resolution provided to us. And I thought using a high end product gets you more efficient support.

I am booking online complaints to consumer forum helplines now. Let me know if anyone has any other means to shake these sleeping giants and get some resolution.

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